Download & Activation Help

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MS Office 365 Installation Guide (Windows/Mac):

Recommended: Make sure that you have no version of Office installed on your computer.

Download & installation steps:

  • Go to: https://www.office.com
  • Sign in using the provided account (You will receive a second email containing a new MS Office 365 account “email/password”).
  • you will be asked to change the password.
  • Then, you can see office products in your account.
  • Click the “Install Office apps” button, and you will see two options.
  • If you want to install a different language, 64-bit version, or other apps available, you can choose the second one.
  • Then you will download an office installer, follow the guide and when the installation progress is finished, the office will be installed.

Activation steps:

  • To activate your Office, you must connect your office with the provided account:
    • Open MS Word
    • Go to File and Account
    • Then, sign in using the provided account)

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MS Office 2021/2019 Activation Guide:

Important information for the activating process of Office 2021/2019:

  • To download Office 2021 Pro Plus:
    • English: https://officecdn.microsoft.com/db/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/en-us/ProPlus2021Retail.img
    • Espagnol: https://officecdn.microsoft.com/db/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/es-es/ProPlus2021Retail.img
    • Franch: https://officecdn.microsoft.com/db/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/fr-fr/ProPlus2021Retail.img
    • Arabic: https://officecdn.microsoft.com/db/492350f6-3a01-4f97-b9c0-c7c6ddf67d60/media/ar-sa/ProPlus2021Retail.img

  • To choose between 32bit or 64bit versions, please look for the folder named “Office” in the .IMG file. Inside, you will find two files, Setup32.exe and Setup64.exe. Choose the one you want and start the installation.

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  • Once the installation is finished, all you have to do is run one of the apps that come with Office package. You will be prompted to activate the office. Please use the key that was delivered to your inbox.
  • In some cases, it will show you that your key is blocked because it has been used several times, in this case, you can activate it by choosing the “Phone Activation” method, it takes only 8-10 min. 
    •  
    • 1. Open one of Office apps (Word, Excel, etc.), go to File/Account and click “Change license”.
      2. In the opened window you will find an option “Enter a product key instead”. Click it and enter the key I from above.
      3. When you enter the key you will see the message “Activation Required”. Click on “Activate product” and select “I want to activate the software by telephone” after that click “Next”.
      4. Select your country/region, and then call the Product Activation Center phone number that’s listed under the country/region you selected.
      When prompted by the Product Activation Center, provide the Installation ID that’s shown in the Activation Wizard.
      The Product Activation Center will provide a Confirmation ID that you enter in the Activation Wizard.
       Select “Next” and follow the prompts to complete the activation process. If nothing happens when you select Next, use the Enter key on your keyboard.
  • If you still have issues with activation, please save a screenshot of the error message and send it to us on our live chat or email [email protected]

Keep in mind that this key can activate ONE windows device, only ONE time. After the activation process is done, you will NOT be able to use the same key again. Formatting the hard drive will effectively erase the key. You can NOT transfer the license to another computer.

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MS Windows 11 Activation Guide:

Important information for the activating process of Windows 10/11:

  • The key cannot be used to upgrade from old systems like Windows 7, 8 or 10.
  • Please do a clean installation of Windows 10 and make sure you have the latest updates before trying to activate (current latest version is 1909)
  • If you do not have the same version of Windows as the key you purchased (Windows 10 Home, or Windows 10 Pro) the key will not work.
  • Windows 10 Pro N and Windows 10 Home N is NOT the same as Windows 10 Pro and Windows 10 Home, and therefore can not be activated with keys for Windows 10 Pro and Windows 10 Home. In case you have Windows 10 Pro N or Windows 10 Home N and want to use one of our keys, you will need to reinstall your Windows.
  • If you have an OEM key, you cannot use it to upgrade from Windows 10 Home to Pro, only the Retail key can do that.

The system can be downloaded fromThe Official Source (Update your current installation) or from Microsoft Download Center (All versions).

  • If you have done all the steps mentioned and still have issues with activation, please prepare the following and send it to us on live chat or email [email protected]
  • Your order number
  • The screenshot of the error message you are getting (blue window with error code)
  • The screenshot of your system page (Right-click on the start button, then click on System and take a screenshot of “Windows specification” part” so we can see the version of your Windows).

In order to use this key, you must have a new fresh clean installation of Windows 10 Pro, and also It cannot be used as an upgrade key (windows 7/8) keep in mind that this key can activate ONE windows device, only ONE time. After the activation process is done, you will NOT be able to use the same key again. Formatting the hard drive will effectively erase the key. You can NOT transfer the license to another computer.

Other Microsoft Products Download Link (Outlook, Visio, Project,..):

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